Frequently Asked Questions

Browse our online shop, choose your arrangement and size, then follow the checkout steps. You can add a personal card message and delivery instructions before completing your order.

Yes. Florist Mia is designed for people who want to send flowers to Italy from anywhere in the world. You can enter your details as the sender and the Italian recipient’s delivery details during checkout.

Our selection includes fresh seasonal flowers, bouquets, plants and special-occasion arrangements. Availability may vary because flowers are natural products and depend on the season and local stock.

Yes. Contact us before ordering with your occasion, preferred style and delivery city. We will do our best to help through our local florist network.

Yes. The preferred delivery date and time slot can be selected during checkout, subject to local florist availability and the conditions described in our Terms and Conditions.

Every bouquet includes a complimentary classic greeting card. You can add your personal message during the ordering process. A Fancy Card may also be available as an optional extra.

Yes. You can provide information such as a buzzer, floor, staircase or concierge instructions in the dedicated notes field at checkout.

The local florist may use a suitable replacement of equal or greater value while keeping the style, quality and occasion of the arrangement as close as possible to your choice.